Measuring e-government performance
5 يناير 2022 2022-01-02 23:41Measuring e-government performance
What is pro-active service
Providing the services to the citizens before he realizes he need it and from his point of view it’s called access to the service without asking zero stop shop
When a public official proactively engages in policy innovation and regulatory improvements for the benefit of the citizens and the society as a whole
It is a solution of e government that provides service to the citizen before he realizes his needs for it
it is good for the government to make electronic forms available through its websites so that citizen can fill out the appropriate form of request for service
It’s a very creative e-gov solution that provides the citizen with services before he even notices that he needs it and requires developing a good back office
It is a creative thinking from e government which is also called initiative service